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lspk
Staff
Staff
Aug 28, 2024 4:58 PM UTC

Troubleshooting Tip: FortiOS software version/hardware model approaching/reached EOS message

Description This article describes steps to take when encountering a FortiOS software version/hardware model approaching/reached EOS message.
Scope TAC, FortiOS.
Solution

This article provides links with explanations and suggestions for the following messages:

 

'FortiGate hardware model approaching/reached EOS, hardware upgrade is recommended.'

'FortiOS software version approaching/reached EOS, software upgrade is recommended.'

Each model and FortiOS version has its own life cycle, which can be found on the product life cycle page. The top of the page has tabs for HW and SW separately.

 

For more information about the life cycle policy, read this document.

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