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Mar 4, 2026 3:29 PM UTC

Technical Tip: Resolving untrusted certificate issues with FortiGate explicit proxy

Description

This article describes a solution to resolve untrusted certificate issues with FortiGate Explicit Proxy. The user is experiencing issues with SSL deep inspection, where the default CA certificate 'Fortinet_CA_Untrusted' is displayed for a specific website, despite having a valid SSL profile with CA.

Scope

FortiGate.

Solution

Common symptoms:

  • The browser shows:


untrusted certificate'/'NET::ERR_CERT_AUTHORITY_INVALID


  • FortiGate re-signs with Fortinet_CA_Untrusted instead of a trusted CA.

  • Specific sites (for example, some Entrust-issued certs, self-signed/internal servers) trigger issues.

  • Logs show certificate verification failures, untrusted re-signing, or probe failures.

  • In explicit proxy setups, intermittent or site-specific untrusted warnings occur despite valid profiles.

 

The following steps will help resolve the untrusted certificate issue with FortiGate Explicit Proxy:

  • Verify that the CA chain can be established for the specific website.

  • The connection to the CA server must not be blocked by the firewall.

  • Ensure that the FortiGate is able to verify external CAs. If the CA chain cannot be verified, the fnbamd process may crash, causing the issue.


16373: 2026-02-18 00:53:30 <09508> [0x5587cc18bad0] => /bin/fnbamd {0x5587cb68b000} => __fnbamd_dns_maintainer at ././daemon/fnbamd/fnbamd_dns.c:60 (discriminator 2)
16374: 2026-02-18 00:53:30 <09508> [0x7f2de6461e1d] => /lib/libsysapi.so {0x7f2de609b000} => timer_callback_wrapper at ././migbase/sysapi/daemon/daemon_api.c:19


  • Review the FortiGate logs for any errors related to certificate verification. The log message 'Server certificate is re-signed as untrusted, certificate-status: untrusted' indicates a certificate verification issue.

  • Run the following command to verify the CA certificates installed on the FortiGate.


get vpn certificate ca


  • If the issue persists, try to import the CA certificate to the FortiGate and verify that it resolves the issue.

  • Verify if virtual patching is enabled on local-in-policy.

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