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Esteemed Contributor III
November 26, 2021

Technical Tip: Receiving error 7710 while enabling the 2FA for FortiToken Cloud

Description This article describe the error '7710' received while enabling the 2FA for the user to use FortiToken Cloud.
Scope  
Solution

While enabling the 2FA for user to use FortiToken Cloud, it is possible to receive error 7710 as below:

 

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The Error '7710' indicates that all the available free FTC token have been used, hence, this error while assigning FTC to new users is received.

 

Refer below link as to know the details abut the FTC license.
https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/4ad8d7be-35ba-11eb-96b9-00505692583a/How-to-Add-Licenses.pdf

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