Technical Tip: License Summary Overview

The screenshot displays Product Entitlements for a Fortinet support contract, detailing different support services and their activation/expiration dates.

Coverage Support (Top Section):

• Provides a list of all the support services covered by the agreement.
• Columns explain:
  • Support Type: Type of service (for example: Enhanced Support, Firmware updates).
  • Support Level: Type of access (for example Premium or Web/Online).
  • Activation Date: Service start date.
  • Expiration Date: Service end date.
• Shows a high-level list of active support entitlements.

Registered Contract Support (Lower Section):

• Displays some definite information about the registered contract:
  • Contract Number: A unique identifier for the contract.
  • SKU: Stock-keeping unit to identify the support package.
  • Creation Date: The date it was created.
  • Registration Date: The date it was registered.
• The table under this section is a repetition of the support entitlements because it is linked with the contract number above it.

Repetition of Information :

• The upper section provides an overview of all available support services.
• The lower portion links the services to the real contract number in a way that all the services listed come under such a contract.
  Even though the details are the same, the repetition shows clarity in identifying the registered contract associated with these entitlements.