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rtichkule
Staff
Staff
July 8, 2025

Technical Tip: Getting error while disabling the Explicit Web Proxy

  • July 8, 2025
  • 0 replies
  • 373 views
Description This article describes an issue that occurs while disabling the Explicit Web Proxy.
Scope FortiGate.
Solution

While disabling the Explicit Web Proxy under Network, the user may see the 'Entry is used ' error as below:


expl proxy error.png


This is due to the reference to the interface, which has been configured as a listening interface in the Explicit Web Proxy. To disable it, the proxy policy needs to be deleted (disabling the proxy policy will not help in this case)

 

Navigate to Policy & Objects -> Proxy Policy and delete the Policy.

 

delete proxy pol.png

 

The Explicit Web Proxy can then be disabled.

 

proxy disable.png

 

Related documents: 

Troubleshooting Tip: Port conflict issue between Explicit Web Proxy HTTP incoming port and HTTP Administrative Access port

Technical Tip: Unable to configure port 80 for incoming HTTP port in Explicit Proxy

Create or edit an explicit proxy