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sahmed_FTNT
Staff & Editor
Staff & Editor
November 25, 2024

Technical Tip: FPM module on Chassis slot flapping

  • November 25, 2024
  • 0 replies
  • 357 views
Description This article describes how to handle FPM slot module flapping in FortiGate Chassis models.
Scope All OS.
Solution

Step 1:

 

Check the system uptime status

 

get system per status | grep "SN\|Uptime

 

Note: Check the Slot uptime.

 

Step 2:

 

Check the slot status

 

diagnose load-balance status

 

Note: Check the Slot link and health status

 

Step 3:

 

Check the COMlogs

 

EXT2-fs (sda1): previous I/O error to superblock detected
read_taend_request: I/O error, dev sda, sector 434691
end_request: I/O error, dev sda, sector 31277224
Buffer I/O error on device sda, logical block 3909653
gbuf - 170: Diskend_request: I/O error, dev sda, sector 434153

 

Note: The issue may be due to file system corruption, if above logs are observed.

 

Step 4:

 

Format and reimage the blade 

 

Note: If above steps don't help, perform the HQIP test:

 

diagnose hardware test suite all

 

If hardware test is showing any errors, open a case with TAC.