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spoojary
Staff
Staff
Apr 8, 2025 1:46 PM UTC

Technical Tip: Failed to save packet capture

Description This article describes how to handle 'Failed to save packet capture' errors received while trying to save packet capture.
Scope FortiGate.
Solution

While trying to save a packet capture on Network -> Diagnostics, the following error may appear: 'Failed to save packet capture'.

 

CaptureRich.PNG

 

Solution:

Try a different browser. For example: if it does not work on Google Chrome, try it with Mozilla Firefox.

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