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Staff
April 23, 2025

Technical Tip: 'Capture-packet cannot be enabled without storage disk' error

  • April 23, 2025
  • 0 replies
  • 776 views
Description This article describes how to resolve the 'Capture-packet cannot be enabled without storage disk' error when attempting to modify a policy.
Scope FortiGate.
Solution

While attempting to modify a policy, the following error is seen:

 

Capture packet cannot be enabled without storage disk

 

Capture-packet.png

 

Attempting to modify the policy using the CLI, the same error is displayed.
Upon reviewing the policy, it will show that the set capture-packet enable is enabled on the policy:

 

config firewall policy

    edit <policy ID>
        set capture-packet enable
        set auto-asic-offload disable

end

 

The capture-packet setting can cause the above error and prevent modifications to the policy.

 

Disable capture-packet on the necessary policy and save it.

 

config firewall policy
    edit <policy ID>
        set capture-packet disable

end


Attempt to modify the policy again.

 

To confirm if other policies have this setting, run the following command:

 

show full-configuration | grep -f "capture-packet enable"

 

The output from this command will display policies that have this setting enabled, so the setting can be removed from the policies if desired.

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