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ESCHAN_FTNT
Staff
Staff
June 24, 2015

Technical Note: Error message 'Please disable switch-controller first' when configuring HA

  • June 24, 2015
  • 0 replies
  • 25590 views
Description
When configuring HA cluster especially on newer models, the error message "Please disable switch-controller first" may be seen. Switch controller is a new feature introduced to FortiGate where it is able to manage FortiSwitch from the FortiGate itself.

In firmware 5.2.0, FortiGate running in HA is not able to manage FortiSwitch. This feature will be supported in firmware 5.4.0 onwards. For more information on how to manage FortiSwitch from FortiGate, you may refer to the 'Managing FortiSwitch with FortiGate Administration Guide' which is available in the Fortinet Document Library.

Solution
To resolve this issue, use the following command to disable the switch controller feature on the FortiGate:
config system global
set switch-controller disable
end