SSL Negotiation error

[#1]

Hi there, We have a Fortigate-60 unit which we are using for SSL VPN connections. While trying to Remote Desktop into a server in Web mode, we keep getting the following error: “Connection Exception. SSL negotiation failed, please check your Fortigate configuration”. I have attempted to attach a screenshot, but am getting website errors. How shall we go about resolving this error? Thanks for your time

[#2]

I just checked and the service is already set to " ANY"

[abelio]

Peter, could you post please the output of the cli commands: ? #show vpn ssl settings #show user group <ssl_group_name> #show firewall policy <id_of_your_policy_with_SSL-VPN_action>

[#4]

Hi, Those commands don' t seem to work for me...

Fortigate-60 # show vpn ssl settings 3677: Unknown action 0 Command fail. Return code -1 Fortigate-60 # show user group passionITStaff 3677: Unknown action 0 Command fail. Return code -1 Fortigate-60 # show firewall policy 2 3677: Unknown action 0 Command fail. Return code -1

[abelio]

Those commands don' t seem to work for me...

It can' t be in 3.0 from build MR1 to MR5rc2 It seems you' ve another kind of problem there or you' re not running 3.0 Take a look on: SSL VPN User Guide http://docs.forticare.com/fgt/techdocs/FortiGate_SSL_VPN_User_Guide_01-30004-0348-20070405.pdf and articles in http://kc.forticare.com/default.asp?id=1727&Lang=1&SID=

[#6]

From System Information: Firmware Version: Fortigate-60 3.00,build0406,070126