Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
yeowkm99
Contributor

enable 2FA for fortinet support

received email to enable 2FA for logging in to fortinet support but the instructions not clear.

the part to enable 2FA for sub users 

 

    If you are a Master Account Admin looking to enforce for 2FA for your sub users

  1.   Log  into https://support.fortinet.com
    b.    Select Services and then IAM.
    c.    Go to Account Settings and enforce 2FA. 


Once 2FA is enforced, all the sub users will get an option to select FortiToken Mobile or EMAIL to get one time code to login.
When they try to login to their IAM account, the website will not allow them to proceed until they configure 2FA.

 

1 REPLY 1
ozkanaltas
Valued Contributor II

Hello @yeowkm99 ,

 

You can follow this document for enable 2FA.

 

https://community.fortinet.com/t5/Customer-Service/Customer-Service-Tip-Two-Factor-Authentication-2F...

 

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors