Repeated Reboot Requests

SecurityPlus · ‎03-28-2018

FortiClient 6.6.2.1117 installed on Win10 computer. Tried to upgrade by running just downloaded FortiClientOnlineInstaller. Now the computer asks for a reboot after each reboot. Tried the Repair via Control Panel / Programs and Features. Did not help. No uninstall option is available, only Repair. What can be done in a situation like this? Thanks

Markus · ‎03-29-2018

You can try the FC Remover. Look in the Forticlient download section of Fortinet support site. There is a FortiClientTools_"version".zip in there, that contains the FC Remover.

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SecurityPlus · ‎03-30-2018

Thanks. I think that I misstated the FortiClient Vernon. I think it is 5.6.2.111. Do you know if we will loose the saved VPN logins if this is done? Is there a way to first back these settings up?

Markus · ‎03-30-2018

Go to Settings -> Backup. This will save an xml File with the FC configuration. I think the VPN credentials will be saved, but never tried.

Good luck

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ede_pfau · ‎03-30-2018

Before installation Windows has saved a recovery point. You could roll back to that. (Same as with every program installation).

Ede Kernel panic: Aiee, killing interrupt handler!