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davebOPT
New Contributor

Registering License after wiping

I'm now about to purchase a 60D with licensing until the end of the year.

I'd like to wipe the device for security purposes.

How would I re-register the device afterwards, and transfer the license to our business account?

 

1 Solution
hohosecure
New Contributor III

Dave,

 

If you need to transfer the registration of the unit to your account then you need to open a customer service ticket through the Fortinet support site to do it.  Better still, ask the current owner to open the ticket and request it to be moved to your support account.  In that way any remaining contract ought to move with the registration.

 

You might like to read https://kb.fortinet.com/kb/documentLink.do?popup=true&externalID=FD36125 

 

Ho-ho.

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6 REPLIES 6
Toshi_Esumi
Esteemed Contributor III

Depending on the type of license the procedure for re-installation may vary. But license like additional vdoms that requires a key to activate at the unit is always available at the support site under Asset tab. If you can't find the particular one you're looking for, you can ask support how to retrieve it after reformatting the drive.

rwpatterson
Valued Contributor III

If the firewall was registered under a 'former owner' (separate party's account) and you switch registration to your account, you may lose the remainder of the license term. You should check into that.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
davebOPT

Thanks

 

How can I transfer the license into our business account?

davebOPT

Ok thanks - I believe it's just the AV + FortiGate licensing.

 

How can I transfer the license into our business account?

hohosecure
New Contributor III

Dave,

 

If you need to transfer the registration of the unit to your account then you need to open a customer service ticket through the Fortinet support site to do it.  Better still, ask the current owner to open the ticket and request it to be moved to your support account.  In that way any remaining contract ought to move with the registration.

 

You might like to read https://kb.fortinet.com/kb/documentLink.do?popup=true&externalID=FD36125 

 

Ho-ho.

davebOPT

Thanks Ho-ho

 

Now contacting the seller of the device 

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