How to report / remove a false positive

[Pepijn_Schmitz]

According to VirusTotal, " Fortinet" is falsely accusing www.worldpainter.net to be a " malware site" . See for example this VirusTotal report: https://www.virustotal.com/url/5f79bb11a52f9f3862e704db3ecbf8e3311e5791afb0a8bed78939612d0d2d7a/analysis/1368380897/ As you can see, Fortinet is the only one who thinks it is a malware site. As the author of the program and owner of the site I' m quite annoyed that Fortinet is tarnishing the reputation of my program. How do I go about getting this false positive removed? Fortinet' s website is an impenetrable morass of links, none of which seem to be about reporting a false positive.

[Maik]

maybe here? http://www.fortiguard.com/antivirus/virus_scanner.html

[DirtyBlueshirt]

Go here, and click the link for " Submit Review Request" : http://www.fortiguard.com/ip_rep/index.php?data=http%3A%2F%2Fwww.worldpainter.net

[richardsy]

We think one of our domains is being blocked. The domain serves dynamic images. For example albeit removed replacing real name http://images.removed-media.com/jewelry/rings/seldaokutan/sterling_silver_silver_metallic_gray_black/for-love-ring-volume-ii_1327336030_7.jpg?w=106&q=75&o=C7FAd7DxtoCUFofi@dIACL669@sj&V=hnMh why would you block such a URL?

[Pepijn_Schmitz]

Thanks DirtyBlueShirt. I reported it on that page and the false positive was removed.

[DirtyBlueshirt]

Great! Glad I could help.

[ede_pfau]

To clarify: You are not reaching Fortinet staff here. This is a Fortinet user self-help forum. If you want to report/reclaim a blacklisted URL then please use the link posted above. That is the official place to report to.