Forticlient VPN v. 7.07.0345

[Kapil86]

I have recently installed th Forticlient v. 7.07, and every time when i try open the app i am getting an error as "A Javascript error occured in the main process".  But if i open the App as Admin then Forticlient VPN is opening without any issue. 

Has anybody faced the same issue? if yes, what was the solution?

[Anthony_E]

Hello Kapil86,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

[Sheikh]

Hi Kapil,

It's not clear, what causing this issue but as  general pratice, did you try to uninstall, reboot and install again ?

How is the situation when you install an older version of Forticlient ?

Might be some other security products installed on your machine interferring e.g. Antivirus or IPS. Just check the logs of these products "if installed".

While doing some research, I found this Technical Tip, which might also helps in this case

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-fix-the-A-JavaScript-Error-Occurred...

regards,

Sheikh

[enots]

I ran in to this the other day and found that if I installed the latest C++ Redistributable's that fixed the issue.  

[IT_Ahan2]

this problem is related to your system's user profile ..

Recreate the user profile and try again