Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
simport
New Contributor

clear cache

After a updated rating url submission has been done, we are still getting the old category. I know it is cache-related, but how can I update this without reboot the fgt ? The website is autodev.com. It was religion, and now it is business.
Simport Fortigate-200A 3.00-b0564
Simport Fortigate-200A 3.00-b0564
14 REPLIES 14
rwpatterson
Valued Contributor III

Just checking. Sometime we overlook the easy stuff.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
simport

Could it be because it cannot download updates? Is it updated at the same time with AV and antispam ? Because those updates work.
Simport Fortigate-200A 3.00-b0564
Simport Fortigate-200A 3.00-b0564
rwpatterson
Valued Contributor III

If you have green indicators on the console, you should be good.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
simport

So I' ll give a call to my reseller. Maybe he has seen this problem before. Thanks
Simport Fortigate-200A 3.00-b0564
Simport Fortigate-200A 3.00-b0564
simport

I' ve open a ticket, and here is the answer of Fortinet tech support : ----- The issue here is that, while the domain itself was re-categorized as business, the IP address it resolves to was not. So in your web filtering configuration, the option to rate URLs by domain and IP address was finding the ip, (207.97.221.32) was still in the ' religion' category. I have re-rated this IP for you, so after the next hour, you should no longer have any issues with accessing this domain. ----- (No comments)
Simport Fortigate-200A 3.00-b0564
Simport Fortigate-200A 3.00-b0564
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors