Unable to login Fortigate VM after restore configuration

[rinvn]

Hello guys,

I restored a physical Fortigate's configuration into Forti-VM in order to test because we don't have same physical model.

Forti-VM is actived license.

Configuration restore is ok and Forti-VM has restarted.

But i am unable to login as admin user from vmware console :

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Can't find admin profile ()
test-a $
test-a $

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I don't know what is $ command mode , just can only excute 'exit' command.

Does anyone know any information about this ?

, 

[anikolov]

Hello rinvn,

The best option to do these configuration migrations is using the forticonverter service. As the license is already active, I would suggest you to give it a try with forticonverter and open a ticket so we can transfer the license to the new instance that you will create.

Is there anything in the configuration under "config system admin"?

Regards,

[rinvn]

config system admin
　edit "admin"
　set accprofile "super_admin"
　set vdom "root"
　config gui-dashboard
　edit 1
　set name "Status"
　set permanent enable
　config widget
　edit 1
　　...
　set password ENC xxx

config system accprofile
　edit "prof_admin"
　set secfabgrp read-write
　set ftviewgrp read-write
　set authgrp read-write
　set sysgrp read-write
　set netgrp read-write
　set loggrp read-write
　set fwgrp read-write
　set vpngrp read-write
　set utmgrp read-write
　set wifi read-write
　next

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I do not see "super_admin” configuration in accprofile.
Tried to create "super_admin" configuration and restored into FortiVM and Fortigate-1500D but still can not login.
I could not login as "maintainer".

We have support contract, so i am asking for support.
Thank you.