Unable to create policy package from Fortimanager (button is grey-out)

[luca1994]

Hello Team,

I connected an already configured fortigate cluster to a Fortimanager. Now I wanted to try to create a policy from the Fortimanager and push it to the firewall. Can you point me to the correct procedure?
To do this I saw that you have to create a policy package but I have the grey button and I can't click it.

I am logging into the FortiManager as an admin user (so I am ruling out permissions problems).

I point out that on the same adom (root) as Fortimanager there is already another pair of fortigates which already have a policy package assigned.

Please feel free to ask for more details.
I thank you in advance for the support

BR

[kaman]

Hi luca1994,

Please note the firewall policy option is visible only if the NGFW Mode is selected as Profile-based in the policy package.

Kindly refer to the documents below for more information:

https://docs.fortinet.com/document/fortimanager/7.6.0/administration-guide/663598/create-a-new-firew...

https://community.fortinet.com/t5/FortiManager/Technical-Tip-FortiManager-policy-package-installatio...

Regards,
Aman

[luca1994]

Hello @kaman,

NGFW Mode is already selected as Profile-based.

FortiManager version --> 7.2.10

FortiOS versione --> 7.2.10

I currently have a fortigate 6.4 connected to FortiManagere with a policy package assigned but even here I have the “new” button disabled. I see that the “add device” button from FortiManager is also disabled.

Thanks

BR

[kaman · Accepted solution]

Hi luca1994,

Go to System Settings > Admin Profiles, identify the profile assigned to the system admin, enable 'Read-Write' for 'Add/Delete/Edit Devices/Groups' and 'Lock/Unlock ADOM', then verify the behaviour.

If you have found a solution, please like and accept it to make it easily accessible to others.

Regards,
Aman