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BusinessUser
Contributor

The vpn server may be unreachable -14

I have googled as to why this can occur.

My configuration is all correct and i never restrict any hosts.

I am using free forticlient though.

Why cant i go in?

13 REPLIES 13
BusinessUser

The issue is resolved after downgrading forticlient.

But shouldnt a newer version be better in the first place?

maulishshah

Hi,

 

Yes, I agree that the newer version is better and it resolves the previous issues.

 

However, to identify the reason, it needs to be on a full version where we can collect the necessary logs to verify where it actually fails.

 

Sometimes, it depends on the compatibility of Windows/MacOS/Linux as well. I'm not sure, but it might work for other users at the same time.

 

I hope this helps clarify your message!

 

Maulish Shah
BusinessUser

You mean the OLDER free forticlient version is better?

I have to DOWNGRADE it to make it work.

 

maulishshah

@BusinessUser    No, I am not saying the older version is better. However, we don't know what might break in the newer version. Also, the free FortiClient software won't provide debug information to help us identify where it actually failed. To improve, we should suggest using the paid version, as it offers more features and security. Additionally, if you encounter any issues with the newer version, we can ask the development team to respond.  

Maulish Shah
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