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Ragman
New Contributor II

Streaming services very slow or inaccessible when Web filtering is enabled in FortiClient

We are having some issues when the FortiClient's Web filter is enabled. When visiting YouTube or any other streaming service, Video only starts to play when refreshing the page. So every time the user wants to stream somthing, they would browse YouTube, select video, but then would need to refresh the page again to view the stream/video, otherwise the page just stays blank. Disabling the Web filter on the client resolves the issue.

 

Anyone else experiencing this issue with FortiClient 7.2.x?

11 REPLIES 11
aliyavuzer

Hello, Tests are completed for this extension. I recommend waiting for GA release from the extension stores.

 

Kennetholson
New Contributor

Hey There,

 

Actually, it sounds like the issue you're encountering with streaming services and FortiClient's Web filter may be related to how the filtering processes video content. This problem could arise from the filtering rules interfering with the data streams, causing the video to only load properly after a page refresh. Disabling the Web filter temporarily resolves the issue, but this isn't an ideal long-term solution for maintaining security. You might want to explore alternative streaming options like Sportzfy TV MOD, which might offer better compatibility with your current setup while providing the content you're looking for without these interruptions.

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