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fxbird
New Contributor

Very slow internet access with FortiClient 7.0.9

Hello service customer,

I'm a FortiClient user for a year and it's has been working fine until this week. Since yesterday the access to internet is pretty slow after a connecting to vpn, and my colleagues reported they were facing the same issue from other cities, such as bei jing , wu han etc. I believe it has something to do with the internet provider like china unicom, possibly due to the well known GFW, but it's working fine as usual in company environment just not in a home internet connection.


Any suggestions to fix this issue?


Thanks

5 REPLIES 5
adambomb1219
Contributor III

Full tunnel? Split tunnel?  SASE?

fxbird

Hello, I didn't find an option to set your mentioned tunnel modes

vpn2.jpg

adambomb1219

You need to look at the FortiGate configuration.  Not the FortiClient configuration.

fxbird

Is FortiGate another software? I don't get it

adambomb1219

..... That's the device that your FortiClient connects to.  Only your IT department can answer these questions.

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