The CF card in my MC1550 got corrupt. I managed to salvage some of the contents, but I was not able to salvage the consistency of the filesystems. Hence, the controller does not boot. Could someone (jbattam_FTNT ?) please help me with the necessary image file(s)? My current installation ran on 7.0-8.
Regards,
-Frode
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Hi @frodet ,
As far as I am aware we are not allowed to share it on here, you can login to our support portal https://support.fortinet.com/Download/FirmwareImages.aspx and download it from there:
Alternatively you can open a new ticket with our support and an engineer will upload the image through the support ticket.
Best regards,
Hi @fricci_FTNT ,
This system was purchased and installed (with the help of a consultancy firm) back in 2014 by my predecessor. Then Fortinet purchased Meru in 2015, and all traces of this support contract vanished. Hence, I have no access to these files even though I have support on other Fortinet products.
I have contacted Fortinet support, as you suggested, and my reseller(s) and I can't even purchase a new support contract. I just want something up and running while I perform budget allocations and initial contacts for a new solution. Can you help, please?
Hi frodet
I'm in the same boat. Did you mange to get the image file?
Thanks
Sorry, no. I have had no help from Fortinet on this issue.
That's a shame as I can see they have previously posted image files but the links have since expired. I may have to purchase a MC1550 from eBay and just use the CF card from it for now. I've never known a company hide support files the way Fortinet do and it's a little off putting for future investment to be honest.
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