Unable to Block Artificial Intelligence Category

[DeepakTiwari]

Hi Team,

We are wanting to Block Artificial Intelligence Category in our Webfilters but every time we mark this Category as blocked and save webfilter and again open this so that category always mark as Allow, This is a some king of bug in Webfilter.

Product :- FortiGate 60F

Version :- v7.2.8 Build 1639(Mature).

Pls help us to get rid of this bug.

[AEK]

Hi @DeepakTiwari 

Does it work with CLI?

config webfilter profile
    edit "webfilter"
        config ftgd-wf
            config filters
                edit 100
                    set category 100
                    set action block    
                next
            end
        end
    next
end

[hbac]

Hi @DeepakTiwari,

I'm not able to replicate the issue in my lab. There might be some other trigger conditions in your configuration. I suggesting opening a ticket with Fortinet TAC and share your configuration in the ticket. 

Regards, 

[mpatel]

@DeepakTiwari 

Try running the CLI debugs as mentioned in the below KB article and then attempt to make the change in the webfilter. Upload the cli debugs logs to further look into what could potentially be causing this issues.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Verify-configuration-in-CLI/ta-p/196389