Internet connection and Remote Desktop

[CAD]

Hello everyone,

I have Problem when access my server by Remote desktop form my laptop the internet gone

i cannot browse any website. i want some one explain me how to solve this problem 

thanks

[Nils]

Do you have access to the internet on the server when you use it directly without RDP?

[CAD]

there is no internet in the server

[Nils]

So, do you have a policy that will accept the server to access Internet?

Is the server and the client located on the same IP subnet?

[CAD]

there is no policy to allow server to access internet just Allow DNS.

 Client and server in different vlans.

[Nils]

Aah, ok..

I think I misunderstood you.

So when you connect you client via RDP to your server, the local internet on you client stops working?

[CAD]

yes exactly.

[Nils]

I cannot see that has something to do with the Fortigate.

If you connect your client to the server via RDP and minimize the RDP window, you're still going to be allowed in the firewall policy, just like before. 

Sounds like RDP/Microsoft does something thats not normal, I've not had this problem myself.

And you don't use any VPN connection when you connect to the server?

[ede_pfau]

IF the default gateway points to the server during the RDP session THEN the client won't be able to surf the Net.

Check the client's routing table "route print" & post it.

[CAD]

Hello,

below client routing table:

Interface List 18...00 09 0f fe 00 01 ......Fortinet virtual adapter 12...68 a3 c4 2c f8 78 ......DW1501 Wireless-N WLAN Half-Mini Card 11...78 2b cb d2 32 36 ......Realtek PCIe FE Family Controller 1...........................Software Loopback Interface 1 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface ===========================================================================

IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.10 192.168.1.166 20 192.168.1.0 255.255.255.0 On-link 192.168.1.166 276 192.168.1.166 255.255.255.255 On-link 192.168.1.166 276 192.168.1.255 255.255.255.255 On-link 192.168.1.166 276 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.1.166 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.1.166 276 =========================================================================== Persistent Routes: None

IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 11 276 fe80::/64 On-link 11 276 fe80::a5e3:9f2c:9696:d063/128 On-link 1 306 ff00::/8 On-link 11 276 ff00::/8 On-link =========================================================================== Persistent Routes: None

sorry for late reply