Fortimanager Error state: install OK/verify FAIL

[jesmat01]

Hi everyone,

I have a problem, please  I require your support to solve this error message that is being presented to me when making an update of a policy from a fortimager towards a fordate 200d:

"verify state: install OK/verify FAIL ENSB     100%     2017-03-03 10:15:25:install and save finished status=FAILED

I see in the log of device this lines:

"ENSB (device) $  edit "PC _AULA_NAVEGACION " table name cannot have leading or trailing spaces value parse error before 'PC _AULA_NAVEGACION ' Command fail. Return code -61"

How to fix this?

If anyone knows how to solve this problem, please let me know

[ergotherego]

Your device name has a space at the end of it - "PC _AULA_NAVEGACION "

Try removing that so its named "PC _AULA_NAVEGACION"

[jesmat01]

Greetings aaron,
Thanks for your answer,
If indeed I have been trying to delete or change that line, but I have not found it in the fortimanager.

Could you tell me how to locate this line in the Fortimanger ?.

[ergotherego]

jesmat01 wrote:

Greetings aaron,
Thanks for your answer,
If indeed I have been trying to delete or change that line, but I have not found it in the fortimanager.

Could you tell me how to locate this line in the Fortimanger ?.

[strike]What type of device are you pushing changes to from FortiManager?[/strike] Nevermind I see you said 200D. I don't recognize the "device" context the FortiManager is working in.

Paste more of the config log from FortiManager, especially the lines above it, so we can see what context the FortiManager is in when it tries to make that change.

[ergotherego]

Looks like that is configuring a user account.

I am only familiar with FMG 5.4 and to find those settings you go to ...

ADOM > Policy & Objects > Object Configurations > User & Device

I am guessing it would be under "User Definition"

[jesmat01]

Thaks

and on FMG 5.2?

[jesmat01]

Thanks Mr. ergotherego I finded the object on the default policy on the fortimanager, more especific in the ADOM of the firewall, and deleted that object. I did a test, and all fine.  

Thanks Mr. ergotherego I finded the object on the default policy on the fortimanager, more especific in the ADOM of the firewall, and deleted that object. I did a test, and all fine.    Thanks very much Mr. ergotherego