Fortigate - URL Filter - License

[technik]

I currently have several sites, but only 1 test unit, which does not currently have a licencse. I have recently upgraded all units to mr2 patch 3 With the url filter enabled, the computer may eventually get to the page or timeout. If i disable the url filter in the firewall policy or in the web filter policy the internet works fine and all url blocks removed. I know the fortiguard web filter will not work in an unlicensed unit, but has the standard url filter now been added to the same scheme In the logs i get 2011-01-04 11:38:23 critical urlfilter 12552 service.fortiguard.net gethostbyname() failed. Everytime a web page is attempted to be accessed. Many thanks

[Carl_Wallmark]

Hi, That means it cannot resolve the fortiguard address, are your DNS settings correct ?

[technik]

everything works perfectly fine as long as i disable the url filter. If i enable the url filter, internet is opened up, and that error appears.

[willem]

If it tries to resolve the FortiGuard addresses, it is using them somewhere. And as you say yourself: without license that won' t work. If you' re only using the manual URL-filter, the FortiGate should not try to resolve to FortiGuard. Are you sure you don' t have FortiGuard URL-filtering enabled anymore in the UTM-profile? What you can always do, is enable the checkbox that allows browsing pages when a rating error occurs. That way the FortiGuard URL-filter is bypassed, because without license it will always give a rating error.