Forticlient Free Version reverting to Unlicensed

[tavaresj]

My company was testing out FortiClient and we installed it on a bunch of workstations, not knowing we only needed the free version for VPN.  Obviously found this out when we started getting the unlicensed prompt.  We uninstalled that version and installed the free version.  It's been a few weeks now and we seem to have a few workstations that seem to be reverting back to the unlicensed as the users keep getting that prompt?

Does anyone know what's going on or experienced this one?  We have installed, again, the licensed one on these workstations and installed the free version, and it happened again.  Not happening to all the workstations, just a few.

Any help is appreciated.

Thanks,

JT

[jbindra]

Hello Tavaresj,

Please refer to this article link that guides on FortiClient shows as 'unlicensed' within FortiGate firewall

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-FortiClient-shows-as-unlicensed-with....