Troubleshooting Tip: FortiClient user cannot acces...

jbindra · 08-19-2025

Description This article describes a rare issue where, after replacing a device through RMA and moving all contract bindings to the new unit, the FortiCloud subscription may not appear on the replacement device. Scope FortiGate, FortiCloud. Solution ...

jbindra · 07-29-2025

Description This article describe what to check if an interface is not showing in the firewall policy. Scope FortiGate 7.0, 7.2. Solution In some scenarios, a FortiGate administrator wants to create a firewall policy directly by using an interface (t...

jbindra · 03-07-2025

Description This article describes how to locate when the local-in policy was configured. Scope FortiGate. Solution In some scenarios, the administrator may wish to see when the local-in policy was created or edited. To do so, navigate to System even...

jbindra · 02-19-2025

Description This article describes where to download the FortiClient Migration tool. Scope FortiClient EMS. Solution The FortiClient Migration tool is required when existing EMS configuration needs to be moved from one version to another version. Fol...

jbindra · 02-17-2025

Description This article describes while integrating an interface to a target interface, the option for the target interface is not visible. Scope FortiGate. Solution For example, there can be a scenario where the user is not able to see FortiLink as...

jbindra · 11-29-2024

Hello aslii, please refer to this document link: https://docs.fortinet.com/document/fortimail/7.2.7/release-notes/569892/firmware-upgrade-and-downgradehttps://docs.fortinet.com/document/fortimail/7.6.1/release-notes/569892/firmware-upgrade-and-downgr...

Re: user name display N/A on forticloud · 11-28-2024

Please refer to this article for information: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-360-Degree-Activities-Report-showing-lt-N-A/ta-p/358029

jbindra · 11-22-2024

We can also refer to this article link that discusses the same thing:https://community.fortinet.com/t5/FortiGate/Technical-Tip-Change-geographical-location-of-FortiGate/ta-p/358663

jbindra · 11-11-2024

Hello Mathew, The website https://networthos.com/ is coming under Not Rated category on FortiGuard Web filter lookup. You can check this here: https://www.fortiguard.com/webfilter If you are using web filtering profile in the firewall policy and Not ...

jbindra · 10-30-2024

Hello Tavaresj, Please refer to this article link that guides on FortiClient shows as 'unlicensed' within FortiGate firewall https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-FortiClient-shows-as-unlicensed-within/ta-p/250684#:~:text=Th...

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Technical Tip: FortiCloud subscription not reflecting on RMA replacement device

Troubleshooting Tip: Unable to create firewall policy with an intended interface

Technical Tip: Locate when the local-in policy was configured

Technical Tip: How to download FortiClient migration tool.

Technical Tip: Unable to select the target interface while using the Integrate Interface feature

Re: FortiMail 7.2.5 to 7.2.7

Re: user name display N/A on forticloud

Re: How do I set the geo location of my fortigate?

Re: Access Blocked

Re: Forticlient Free Version reverting to Unlicensed

Troubleshooting Tip: FortiClient user cannot acces...

Re: Not able to name SD-Wan rule

Technical Tip: Block or allow intra-zone traffic

KCS

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