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michelangelo_stillan
New Contributor

FortiGate 100F factory default reset procedure

Hi all

i have a fortigate 100F, 6.4 OS

i don't know username i don't know pwd either

i want to reset it

i swtiched it off, i pressed front button, keeping it pressed i switched it on, kept pressed for 60 seconds... nothing happens.

anybody can tell me how to reset this firewall please ?

thks very much for your help

regards

/michelangelo

7 REPLIES 7
mhe
Contributor II

michelangelo_stillan
New Contributor

forgot to add that i do not have console cable but only ethernet one i can connect to console port to from my laptop

Yurisk

michelangelo.stillante@sits.msf.org wrote:

forgot to add that i do not have console cable but only ethernet one i can connect to console port to from my laptop

Then you cannot reset admin password, you have to use console connection.

 

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Yuri https://yurisk.info/ blog: All things Fortinet, no ads.
michelangelo_stillan
New Contributor

so the button in front of the firewall is completely useless then ..... i cannot use to reset  it, right ?

sw2090

If you cannot login at all the only way to reset the password is to use the bootmanager to delete the firmware and settings (i.e. format the boot device) and then upload a new firmware image. 

This will reset the FGT to factory defaults. All Firmware and config data will be gone then.

 

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
Antien
New Contributor

console to the system

don't need to login.

power cycle the unit. 

when the system is powered up, with in 60 second press the reset pinhole.

the console will show the system is up (with the original configuration).

AND THEN.

the console will show another message that it will reset to default. 

Antien
New Contributor

login:
System is resetting to factory default...


The system is going down NOW !!

Please stand by while rebooting the system.
Restarting system.


FortiGate-100F (22:52-08.18.2021)
Ver:05000024
Serial number: FG100FTK21023121
CPU: 1400MHz
Total RAM: 8 GB
Initializing boot device...
Initializing MAC... NP6XLITE#0
Please wait for OS to boot, or press any key to display configuration menu......

Booting OS...
Initializing firewall...

System is starting...


FortiGate-100F login:

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