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New Contributor

FortiClient printing problems

The problem is i can't print any files or test page when FortiClient is active. File goes to print job list but it's status is error. Everything works if i shut down FortiClient. Problem is with Windows 10 Pro and HP LaserJet 1536 printer. Already tried reinstalling drivers.

Are there any solutions for this problem?

New Contributor III

Can you ping the printer while connected to the VPN?  Do you have a route in your VPN configuration that overlaps with your local subnet?  Are you set for split tunnel or full tunnel?

-rd 2x 200D Clusters 1x 100D

1x 60D FortiOS 5.2 FortiAP 221C FAZ 200D

-rd 2x 200D Clusters 1x 100D 1x 60D FortiOS 5.2 FortiAP 221C FAZ 200D

I didn't even use VPN, but everything seems to work now. Installed older drivers. /Now printing works, but I can't scan if FortiClient is opened, if I shut down forticlient, it works. I tried to add HP scanning program folders to exclusion list, but no help.


Do you have 5.4.1 version?

I had the same issues with HP Laser Printers on Windows 10 and FCT 5.4.0.

New Contributor III

I have the same problem.


I am using FCT 5.4.1, Windows 10 and Epson printer.

No VPN tunnel.


When I shut down FortiClient everyting works fine.


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