Connection issue with FortiAP after password change

[Essalhi]

Hello,

I’m experiencing an issue with my FortiAP after performing a reset, changing the password, and configuring a static IP address. When I connect or add the FortiAP to the FortiGate and try to log in to the FortiAP, the password I set no longer works.

Additionally, I am unable to access the FortiAP via SSH because the password is being rejected.
Could you please help me resolve this issue?

Thank you in advance for your assistance.

[laltuzar · Accepted solution]

Try using "admin" as user and no password (simply hit enter when asks for the password). If it does not work, check that the AP is online on FortiGate; if so, try changing the password via the FortiAP Profile being used by the FAP. FortiGate GUI > WiFi & Switch Controller > FortiAP Profiles > Select the WTP profile being used by the FortiAP > AP login password (Set) > Write the new password > OK. Make sure SSH is also selected as Administrative access so you can test the connectivity.

Connecting to FAP using SSH from FortiGate:
execute ssh admin@x.x.x.x <---- x.x.x.x being the FortiAP management IP.

[Essalhi]

Thank you very much.
I have changed the password via the FortiAP profile, and it works well.

Thanks again.

[laltuzar]

Great to know! Please help us to accept the response as a solution so other users with same issue can refer to it easily. Thanks for using the Fortinet's Support Forum!