Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
msaad
New Contributor

User preferences don't include all domain users

Hi

FortiMail working in gateway mode usually a user preference is added automatically for each domain user but recently I noticed that not all users have user preference added to FortiMail. I found below note in FML guide but it doesn't mention what events automatically create user preference for each user

 

Any Ideas ?

 

FortiMail Guide:

Although you may have created a local user account, the user’s preferences may not be created. You can either wait for an event that requires it to be automatically initialized using the default values, or you can manually create and modify it.

 

Thanks

Mahmoud

1 REPLY 1
Dirty_Wizard_FTNT

User preferences will be created when a spam item goes to their spam box (if using personal quarantine)

or when they log into webmail.

Top Kudoed Authors