TLS error 5029 when not using other VPN

[sxy4869]

Hi, I was trying to switch from an old university VPN (set by the win10 system VPN) to the new one using Forticlient. If I already connected to the old university VPN, I can connect to the new one via Forticlient without a problem. However, if I am not connected to the old one, when I trying to use Forticlient to connect to the VPN, I got the message below about the TLS error 5029.

 

The one old will be decommissioned soon so I won't be able to use the old one anymore. ANd they are not supposed to be used together. 

I have checked the all TLS version in the internet options but the error remain.  Could you help me with this?

Thanks

[ede_pfau]

We'd love to see the picture...

TLS minimum requirements are set on the FGT in the CLI, "config system global". That might be worth checking.

[mail2anoopmv]

Hi, Have you received any fix for the issue mentioned? Because I am facing exactly the same issue now. 

Thanks in advance.