Hello,
I'm testing SSL Decryption (Deep inspection) on my Windows Computer.
How can I find out why some pages are not shown in the browser or why is some content not shown on a page with videos or pictures. The issue is clear, one or more pages can't be decrypted (Cert Pinning/HSTS/Cyphers not supported/Mutual authentication).
But I can't find the logs in the Fortimanager. I want to see which connection is responsible and what caused the issue.
How do you troubleshoot this kind of issue. Which logs do you use?
Or is there a CLI command to troubleshoot? This would be very helpful.
Regards
Michael
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Dear Michael,
Good question, I have this question myself but I think this is the reason: the client does not accept the connection because of cert pinning, HSTS etc. and for this reason the client actively stops the connection.
Because the client closes the connection in a usual way no errors will be logged. I have tested this extensively with FileZilla > Help > Check for updates and have come to the above conclusion. Currently, I exclude these domain names from deep inspection.
But, If this problem is somehow traceable in the logs then I would like to hear about it!
FileZilla traffic capture
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