I use Forticlient 6.4 and I am trying to connect to My customer's network through a SSLVPN
But when I try to establish connection, I get "Credential or ssl vpn configuration is wrong (-7200)"
I can guarantee I have the correct credentials :
- If I go to the web portal, Authentication is OK (but it's not usable for tunneling since my customer enforces the usage of Forticlient)
- If I use it with the same credentials on another computer, all goes OK
The only thing is, I have to use it on my EC2 instance for some reasons
Here are the logs got fom forticlient (with some useless informations replaced by 'Xs')
03/03/2021 19:44:24 error sslvpn date=2021-03-03 time=19:44:23 logver=1 id=96603 type=securityevent subtype=sslvpn eventtype=error level=error uid=759C8992AA59472092B77212ADC83DE3 devid=FCT8000490583038 hostname=IP-0A8F0277 pcdomain=N/A deviceip=10.143.2.119 devicemac=XX-XX-XX-XX-XX-de site=N/A fctver=220.127.116.118 fgtserial=FCT8000490583038 emsserial=N/A os="Microsoft Windows Server 2016 Datacenter Edition, 64-bit (build 17763)" user=Administrator msg="SSLVPN tunnel connection failed" vpnstate= vpntunnel=XXXXX vpnuser=XXXXXXXXXXXX remotegw=XXX.XXX.XXX.XXX
On the router side, the error is seen as a "bad password" error
I suspect something on the network interface configuration, but I have to admit I have exhausted all my ideas.
Does anyone has an idea?