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Problem with IM logging.

I´m unable to log the IM chat to our FortiAnalyzer 100B (FortiAnalyzer-100B 3.00-b0643(MR6)) from our Fortigate 200A (Fortigate-200A 3.00,build0480,070330 ). The logging was working ok but stopped without any cause. The strange thing is that our Fortigate 60 locate in a branch office has the same protection profile configuration and is loggin without any problems. When I check the log browser for the Fortigate 200A at the FortiAnalyzer 100B there is activity only for Skype not MSN!?!? Best regards, Carlos Vaz.
New Contributor

This is the same issue i encountered.
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Hi Rejohn. I think my problem is little bit different. I´m not trying to block MSN. I need only to log all the chat going on between our users and the outside world. Thanks, Carlos Vaz.