This might be a basic question and in this case I appollogize
When I try to install FortiClient on Windows 10 I get the following error:
Error 1920. Service 'FortiShield' (FortiShield) failed to start. Verify that you have sufficient privileges to start system services.
When I look in the installlog I fund this:
FCSetupWx: service was successfully installed: FortiShield
but when I look in Services in Windows there is no FortiShield Service
Would you like to try the latest release - 5.4.2 build 0860? The full installer is available for download on Fortinet Support site (requires a free login account). The 64 bit full installer is currently on the Support dropbox.
If installation fails, run the following from the command line
systeminfo > systeminfo.txt
and attach the output (or send to: beta [at] fortinet [dot] com).
I am new here. I have no more idea about this topic.
If the problem still persists, after all of the above, try a clean boot http://support.microsoft.com/kb/310353 and install Forteclient while in that state and see if it does and works without trouble. If not, this won't work so return the PC to normal status. If so, use the troubleshooting procedures of clean boot (adding items back one at a time until you find the culprit and then recheck in normal status with that item unchecked). If all works, it isn't a perfect fix (the problem still remains on the PC but is deactivated), but you should be able to get by. Once you know the item, it may be easier to find the root of the problem if you wish. We can help with that.
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