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hdoforumusr
New Contributor

IkeV2 IPSEC-crash during HA failover after upgrade to 7.0.14

 

 

We have an SDWAN with a hub spoke setup, running on IPSEC tunnels with IkeV2.

 

After upgrading the hub firewall to 7.0.14, a majority of the tunnels crashed minutes after an HA failover (first time during the actual upgrade).

 

- Tested with same result on both 1101e and 200e.

 

- The crash does not occur immediately, but a few minutes after.

 

- It only affects dynamic tunnels on the firewall, but not all (seems random which goes down and not).

 

- Tunnels came up again after DPD timeout and re-negotiation.

 

- Static tunnels on the same firewall is ok (with ikeV1 though).

 

- Some spokes lost both tunnels (on different carriers), some lost one, some lost none.

 

- Have not seen any pattern regarding SW-version on spokes

 

 

Fortinet has confirmed similar reported issue in our ticket and that a fix will be released with 7.0.15 (also available in 7.2.6 and above), but I haven`t been able to fid any official information describing the problem.

Has anyone experienced similar problems or have information about this issue?

2 REPLIES 2
hbac
Staff
Staff

Hi @hdoforumusr,

 

Can you make sure that the following settings are enabled:

 

• session-pickup under HA settings.
• ha-sync-esp-seqno under IPsec phase1-interface settings.

 

Can you also provide the crashlog by running this command 'di deb crashlog read'. 

 

Regards, 

hdoforumusr
New Contributor

Hi,

 

Both settings enabled.

There are no events from relevant time stamps in the crashlog



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