Fortiwifi 60C - Cannot connect on wifi with Samsung phones

[ngp]

I have 2 different samsung phones which cannot connect via wifi. They are both android smartphones with their original firmware. In the event log I see in the Action column: client-deleted-by-wtp In the message colum, I see: Client <MAC address> deleted by WTP. I have other cell phones, tablets, netbooks, laptops, which connect to the wifi just fine. Wifi security mode is WPA/WPA2-Personal Data Encryption is set to AES. Any ideas?

[selvam_FTNT]

What is phone model and firmware version on phone? can you enable debug and post the debug diagnose debug enable diagnose wireless wlac sta_filter phone_mac_addrss 255 What is the firmware on 60C?

[ngp]

ORIGINAL: selvam What is phone model and firmware version on phone? can you enable debug and post the debug diagnose debug enable diagnose wireless wlac sta_filter phone_mac_addrss 255 What is the firmware on 60C?

The phones are: Samsung Dart SGH-T499Y Firmware: Android 2.2.2 Samsung Galaxy 551 GT-I5510M Firmware: Android 2.2.2 FWF60C3G10000846 # diagnose wireless wlac sta_filter 0c:df:a4:fe:cd:5c 255 Set filter sta 0c:df:a4:fe:cd:5c level 255 FWF60C3G10000846 # 10733.217 <ih> IEEE 802.11 mgmt::assoc_req <== 0c:df:a4:fe:cd:5c vap wifi rId 0 wId 0 00:0e:8e:29:cc:50 10733.219 <ih> IEEE 802.11 mgmt::assoc_resp ==> 0c:df:a4:fe:cd:5c vap wifi rId 0 wId 0 00:0e:8e:29:cc:50 resp 0 10733.221 <cc> STA_CFG_REQ(227) sta 0c:df:a4:fe:cd:5c add ==> ws (0-127.0.0.1:15246) rId 0 wId 0 10733.222 <dc> STA add 0c:df:a4:fe:cd:5c vap wifi ws (0-127.0.0.1:15246) rId 0 wId 0 bssid 00:0e:8e:29:cc:50 NON-AUTH 10733.224 <cc> STA add 0c:df:a4:fe:cd:5c vap wifi ws (0-127.0.0.1:15246) rId 0 wId 0 00:0e:8e:29:cc:50 sec WPA2_ENTERPRISE auth 0 Firmware on 60C is v4.0,build0521,120313 (MR3 Patch 6)

[Carl_Wallmark]

I had this to with FortiOS 5 beta 1-4, (Samsung Galaxy S3 with ICS 4.0.4) But since Beta 5 it worked flawless. I dont know about FortiOS 4 MR3 as I have not tested.

[TopJimmy]

I' ve never had any problems with my Samsung phones (SG3, Gnexus, Droid Charge, Fascinate) and my FortiGate 60c (or 80cm, 60b for that matter). Running FortiOS various version of 4.0 all the way up to latest 4.3.9. Actually, I take that back. I did have problems...I ran out of IP' s from the DHCP server. Once I cleared them, everything was good again.

[selvam_FTNT]

Can you try new firmware release build 637. I see phone is connected, but no DHCP request from phone, is Static IP address configured on the phone.?