Hi,
i have noticed an update issue for the FortiClient 5.2.6 (win7/64bit).
Windows said that the database is old.
Have checked the database on the FC and it say that it is up to date.
Have then run a Diagnostic Check with the Fc-Tools.
and checked the steps through this KB below.
https://kb.fortinet.com/k...=FD41351&sliceId=1
Result:
<?xml version="1.0" encoding="UTF-8" ?>
- <CheckUpdate serial_number="" server_addr="forticlient.fortinet.net" port="80">
- <ResolvedServerIP addr="forticlient.fortinet.net">
<ServerIP ip="96.45.33.106" />
<ServerIP ip="96.45.33.105" />
<ServerIP ip="173.243.138.99" />
<ServerIP ip="173.243.138.107" />
<ServerIP ip="173.243.138.98" />
</ResolvedServerIP>
- <RequestList>
<Object id="00000000FSCI00000000000000000000" />
<Object id="00000000FDNI00000000000000000000" />
<Object id="01000000FECT00000" />
</RequestList>
<ERROR msg="FR_connect() failed" ret="-3000" err="126" />
<ERROR msg="FCP_send_request() failed" ret="-3000" err="126" />
<ERROR msg="FCP_recv_response() failed" ret="-3000" err="126" />
<ResponseList num="0" />
</CheckUpdate>
The Ip 96.45.33.106/ 96.45.33.105 ist pingable.
A telnet connection to port 8889 fails.
A browser connection via https to forticlient.fortinet.com fails with a bad certificate/handshake.
The logs say that the last successfull updade was on 30.1.2020. Since this time no updates occures.
It is a little bit odd because it fails exactly on the end of January.
Any hints what's happened? Does fortinet shutdown av-updates for Forticlient?
Regards
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Small Update. Today on 7th Febr 2020 20:48 MESZ i got an Update to AV_SIG:74.00884 (from AV_SIG:74.00883). The Windows Message with an old AV-Database has disapeared. I ran then again the above dignostic check with the same results. Don't know what causes this.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.