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amorales
New Contributor II

FortiClient fails to install from FortiClient EMS

Hi, I am trying to install FortiClient on soome End Points from EMS but it is not work properly. I can see the deployment started and the EMS actually installs the FortiClient on End Points but without the configuration I specify in the Profile. For example, the Remote Access tunnel is not created and the installation gets stucked in "Installation Task Started" in the EMS dashboard and never gets completed. 

 

Running a tcpdump on a FortiGate between EMS and End Points, I can see how the End Point seds a lot of TCP syn packets to the EMS but the EMS does not answer. Any idea about what could be happening?

 

Thanks!

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