Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
frolikovon
New Contributor

FortiClient Installer: Unable to access image servers

Hi everyone!

Can't install FortiClient. I had this message: "Unable to access image servers".

Thanks.

14 REPLIES 14
JonG27

Thank you, fortinet support, for having a long thread here with a frequent problem that many people have identified, and doing ABSOLUTELY NOTHING to resolve it, leaving this useless thread up to clog internet searches from others having the same problem looking for a solution.

 

**************

 

Why can't you FIX THIS **** PROBLEM ALREADY!!!!!!!

 

Note from Admin:  Whilst we seldom delete and modify posts we do ask that you moderate language.

hs123
New Contributor II

How did you fix it? 114 views on this topic so far :)

hs123
New Contributor II

SOLUTION! (for me and one other user, at least).
Try a different internet connection before starting the installation. After I downloaded the exe file I unplugged from my home wifi and switched to my work phone's hotspot. And suddenly it works. 
Credit goes to @mrkiyak for first posting about it.
https://community.fortinet.com/t5/Fortinet-Forum/Forticlient-unable-to-access-image-servers/m-p/5782...

 

boleck
New Contributor

I have the same problem. I've tried switching my internet connection, including my mobile phone hotspot, but nothing worked.

Farakh_Numan
New Contributor

Try using your phone hotspot or a different WIFI SSID. 

Labels
Top Kudoed Authors