Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
LeD
New Contributor

FortiAP421E appears disconnected

Hello to all,

I want to build an infrastructure at home, for this I have a Fortigate 60D in version 6.0.9 and a FortiAP421E in version 6.0.6.

The problem is that I can see the terminal on my Fortigate but once I authorize it, it appears as "disconnected"

 

The terminal is connected to my L3 internal 3 port. It gets a DHCP address. 

 

I checked the compatibility matrix, everything is normally good.

Does anyone have an idea?

Thanks for your help =)

 

 

3 REPLIES 3
LeD
New Contributor

Too many DTLS setup failures 5. Restart wtp daemon ..

 

I get this message quite often... I don't understand, I set the dtls mode to clear on both sides...

AbdullahMohamed

Enable security fabric on the interface connected to AP , if it takes dhcp and still disconnected try to upgrade both firmware
LeD
New Contributor

Hi AbdullahMohamed,

 

Thanks for your anwser.

I will try it tonight :) 

 

I followed this compatibility matrix https://docs.fortinet.com...trix/209640/fortiap-w2

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors