Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
New Contributor

Forti EMS Installation Issues - WinServ2012 - FCEMS_Apache

Installtaion fails at final stages.   "FCEMS_APACHE" failed to start system service.  Attached is the log file from installation.  I also attempted to run process monitor to catch any unknowns but to no avail.


I have one article pointing to MSSQL issues.  And the error from the log shows MSSQL at the point of failure.  the article pointed me here - opinions would be appreciated.


The environment I am on is currently utilizing Apache and PostGre


[3ACC:3FE8][2018-01-16T12:19:47]i301: Applying execute package: FortiClientEMSServer, action: Install, path: C:\ProgramData\Package Cache\{BA4D024A-E9C8-489A-8FB0-9AFA96F48A5E}v1.2.2.443\FortiClientEnterpriseManagementServer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\Program Files (x86)\Fortinet\FortiClientEMS" SQLINSTANCEDIR="default" SERVERNAME="localhost" SERVERHTTPPORT="443,10443,8443,1443,2443,3443" SERVERHTTPSPORT="443,10443,8443,1443,2443,3443" ALLOWEDWEBHOSTNAMES="localhost," APACHEADMINEMAIL="" SQLSERVER="." SQLCMDLINEOPTIONS="/INSTANCENAME=FCEMS" SQLSERVICE="MSSQL$FCEMS" SQLPORT="1433" WINDOWSUSER="*****" WINDOWSUSERPASSWORD="*****" SQLUSER="*****" SQLUSERPASSWORD="*****" SQLENCRYPTCONNECTION="*****" SQLTRUSTSERVERCERTIFICATE="*****" SCRIPTDB="1" EPCPORT="8013" GOOGLEPORT="8443" UPLOADPORT="8014" BACKUPDIR="%programdata%\Fortinet Technologies Inc\FortiClient Enterprise Management Server\temp\" STARTSERVICES="1"'
[3ACC:3FE8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to install MSI package.
[3ACC:3FE8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to execute MSI package.
[3FB4:3EB8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[3FB4:3EB8][2018-01-16T13:19:04]i319: Applied execute package: FortiClientEMSServer, result: 0x80070643, restart: None
[3FB4:3EB8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to execute MSI package.


This worked for me too. Thank you.


You are my new best friend.


Sucess :)


What was the solution at the end? THnkx!

New Contributor

What was the solution at the end?

Top Kudoed Authors