Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Eagle
New Contributor

Forti EMS Installation Issues - WinServ2012 - FCEMS_Apache

Installtaion fails at final stages.   "FCEMS_APACHE" failed to start system service.  Attached is the log file from installation.  I also attempted to run process monitor to catch any unknowns but to no avail.

 

I have one article pointing to MSSQL issues.  And the error from the log shows MSSQL at the point of failure.  the article pointed me here - opinions would be appreciated.

 

https://support.microsoft...nstall-updates-or-serv

 

The environment I am on is currently utilizing Apache and PostGre

 

[3ACC:3FE8][2018-01-16T12:19:47]i301: Applying execute package: FortiClientEMSServer, action: Install, path: C:\ProgramData\Package Cache\{BA4D024A-E9C8-489A-8FB0-9AFA96F48A5E}v1.2.2.443\FortiClientEnterpriseManagementServer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="C:\Program Files (x86)\Fortinet\FortiClientEMS" SQLINSTANCEDIR="default" SERVERNAME="localhost" SERVERHTTPPORT="443,10443,8443,1443,2443,3443" SERVERHTTPSPORT="443,10443,8443,1443,2443,3443" ALLOWEDWEBHOSTNAMES="localhost,127.0.0.1" APACHEADMINEMAIL="admin@yourcompany.com" SQLSERVER="." SQLCMDLINEOPTIONS="/INSTANCENAME=FCEMS" SQLSERVICE="MSSQL$FCEMS" SQLPORT="1433" WINDOWSUSER="*****" WINDOWSUSERPASSWORD="*****" SQLUSER="*****" SQLUSERPASSWORD="*****" SQLENCRYPTCONNECTION="*****" SQLTRUSTSERVERCERTIFICATE="*****" SCRIPTDB="1" EPCPORT="8013" GOOGLEPORT="8443" UPLOADPORT="8014" BACKUPDIR="%programdata%\Fortinet Technologies Inc\FortiClient Enterprise Management Server\temp\" STARTSERVICES="1"'
[3ACC:3FE8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to install MSI package.
[3ACC:3FE8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to execute MSI package.
[3FB4:3EB8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[3FB4:3EB8][2018-01-16T13:19:04]i319: Applied execute package: FortiClientEMSServer, result: 0x80070643, restart: None
[3FB4:3EB8][2018-01-16T13:19:04]e000: Error 0x80070643: Failed to execute MSI package.

14 REPLIES 14
imo

This worked for me too. Thank you.

msemidan

You are my new best friend.

MichałSzczepanek

Sucess :)

Hercalva07

What was the solution at the end? THnkx!

Hercalva07
New Contributor

What was the solution at the end?

Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors