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Rootwitch
New Contributor

Created on ‎02-26-2018 01:56 PM

BSOD when connection reaches 98% (tcpip.sys)

I'm using the latest version of Forticlient to connect to a client. I have several other machines that connect fine. All other machines are the same OS (Win7, 32bit, SP1), and contain the same software (other VPN clients, NAV, terminal emulation software, etc).  This one machine acts like it's going to connect - it gets to 98%, then throws a BSOD, reporting IRQ_NOT_LESS_OR_EQUAL and lists tcpip.sys as the culprit.  I've updated NIC drivers.  Performed all Windows updates.  Add all things Forti to Symantec Endpoint Protection exclusion.  Any advice would be appreciated. 

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Rootwitch
New Contributor

Created on ‎03-01-2018 07:21 AM

With no solutions offered, I went ahead and set up another PC for this user. Did a fresh install of Forticlient, and it's doing the same thing. Any suggestions?

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Rootwitch
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Created on ‎03-01-2018 09:59 AM

[Resolved] I uninstalled the latest version, and installed version 5.4.2.X. No more BSOD. 

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