I didn't see anything specific to this question answered.
If you purchase a used fortigate and are unable to transfer ownership (such as the case with a decommissioned firewall) is it 'safe' to use?
I ask because i have two 60D firewalls for personal use, after connecting the firewalls to the internet they show as registered under FortiCare. I saw other posts saying to open a ticket with Fortinet to have it transferred but these units cannot have a ticket open because they've been deemed decommissioned.
I don't really care so much about them being transferred to me, i just want to ensure that with them being registered to someone else that there's not a back door in through FortiCloud or a way to pull/view my configs.
Is there a way to turn off all contact to FortiNet/FortiCloud services?
I saw the command that was introduced in I think 6.2 but these are on 5.6.4. I think firmware was only supported up til 6.0 anyways for the 60D.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hi,
I would definitely open a ticket with customer service to attempt to have them transferred to your support account. You can open a ticket with customer service without a valid contract.
https://www.fortinet.com/support/contact (note the contact info for customer service vs. FortiCare Support)
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1679 | |
1085 | |
752 | |
446 | |
226 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.