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gatorHeel
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client deleted by wtp

We have a HP OfficeJet Pro 8500 A910 printer (wifi) that is unable to connect to the wlan interface on our FWF-40C. The 40C came stock with 4.0 MR3 P12 and we patched to P14 after experiencing this to see if it made any difference. WiFi Settings: Security Mode: WPA/WPA2-Personal Data Encryption: TKIP+AES Logs just show a single entry: Client 3c:4a:92:09:d5:4f deleted by WTP. Environment: FortiWifi 40C 4.0 MR3 P14 Wireless debug activated (looks like HP software attempts connection three times): diagnose wireless wlac sta_filter 3c:4a:92:09:d5:4f 255 Here' s the debug output: 14984.000 3c:4a:92:09:d5:4f <eh> send 1/4 msg of 4-Way Handshake 17832.000 3c:4a:92:09:d5:4f <eh> send IEEE 802.1X ver=1 type=3 (EAPOL_KEY) data len=95 replay cnt 1 15246.000 3c:4a:92:09:d5:4f <eh> IEEE 802.1X (EAPOL 99B) ==> 3c:4a:92:09:d5:4f ws (0-127.0.0.1:15246) rId 0 wId 0 00:09:0f:96:23:1f 07024.-1090523 3c:4a:92:09:d5:4f <eh> ***WPA_PTK 3c:4a:92:09:d5:4f DISCONNECTED*** 17824.000 3c:4a:92:09:d5:4f <eh> send 1/4 msg of 4-Way Handshake 13936.000 3c:4a:92:09:d5:4f <eh> send IEEE 802.1X ver=1 type=3 (EAPOL_KEY) data len=95 replay cnt 1 15246.000 3c:4a:92:09:d5:4f <eh> IEEE 802.1X (EAPOL 99B) ==> 3c:4a:92:09:d5:4f ws (0-127.0.0.1:15246) rId 0 wId 0 00:09:0f:96:23:1f 07024.-1090523 3c:4a:92:09:d5:4f <eh> ***WPA_PTK 3c:4a:92:09:d5:4f DISCONNECTED*** 17824.000 3c:4a:92:09:d5:4f <eh> send 1/4 msg of 4-Way Handshake 13936.000 3c:4a:92:09:d5:4f <eh> send IEEE 802.1X ver=1 type=3 (EAPOL_KEY) data len=95 replay cnt 1 15246.000 3c:4a:92:09:d5:4f <eh> IEEE 802.1X (EAPOL 99B) ==> 3c:4a:92:09:d5:4f ws (0-127.0.0.1:15246) rId 0 wId 0 00:09:0f:96:23:1f 07024.-1090523 3c:4a:92:09:d5:4f <eh> ***WPA_PTK 3c:4a:92:09:d5:4f DISCONNECTED*** There is another post somewhat similar (#96794) but since we' re not able to connect at all, decided to make a new thread. Any ideas?
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Rafael_Rosseto
New Contributor

Hello, I' m having the same issue here. Have you got answer for that?
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