Windows Hello and FSSO

[CyberUser]

Hi,

We have fortinet firewall.
We authenticate via FSSO.
Now with Windows Hello, via biometrics or FACE ID, it does not recognize login events, leaving the user without a session on the firewall.
Does anyone know how to resolve this?
Has anyone experienced something similar before?

[AEK]

Hi CyberUser

Not sure if it will solve the problem but did have you tried with the latest FSSO agent version?

[CyberUser]

Yes, but didnt work.
The AD logon events didnt show, when the user logon via Windows Hello.

[ebilcari]

The FSSO, polling or collector mode will relay on login events on the AD/DC. If there is no event created than there is no FSSO session. You could try to use FSSOMA in your network or disable the use of Windows hello for domain PCs.