Hi every one
Is it because the first packet passes through the CPU and is confirmed, then the third packet begins to be sent to the NPU. When the traffic is low, it can be transmitted normally. Once more flow passes through, the NPU cannot receive the third packet when it is fully loaded, resulting in packet loss.
But at that time, my traffic was only 100 MB. Is the load on the NPU so low? Mine was an NP4.
Thank for your answer.
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What Foritgate Model do you use?
In the case of NP7 and NP6 Platforms(Including lite versions) under heavy load situations, packet reordering problem can be handled by the following command
config firewall policy
set delay-tcp-npu-session enable
Please read this: https://docs.fortinet.com/document/fortigate/7.4.3/hardware-acceleration/923009/preventing-packet-or...
In your case, you mentioned that the traffic was only 100 MB. What was the total number of sessions in the firewall? If it is internet-oriented traffic the reordering can happen due to network congestion and 0 TCP window size.
To verify if NPU is the problem, you can disable auto-asic offload on the policy
policy
config firewall policy
edit <id>
set auto-asic-offload disable
end
end
If it is an Ipsec traffic, you can disable npu on phase1 and test it
config vpn ipsec phase1-interface
edit <phase1 name>
set npu-offload disable
end
end
Hi amrit
The model is 1000C and the OS is v5.4.10,and my environment is an internal network environment, did not connect internet.
And the full sessions were also small.
To verify if NPU is the problem, you can disable auto-asic offload on the policy
Did you mean that if i disable the auto-asic,the packet will all traffic will be processed from the CPU, not the NPU.So that i can see is there any packet loss caused by NPU issues.
I will disable the auto-asic and see what going on.
Thank you very much
NP4 may be old, but it still has 20 Gbps throughput. 100 Mbps of generic traffic will definitely not be enough to choke it.
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